As the worst of the COVID-19 pandemic subsides, CEOs would be wise to reflect on how they reacted to that crisis and how they could do better. But Erika James, the dean of the Wharton School, the business school at the University of Pennsylvania, recently told Yahoo Finance that leaders often fail to learn from setbacks like the pandemic.
“We talk about this cycle called panic and neglect,” James told Yahoo Finance’s editor-in-chief during a recent episode of “Influencers with Andy…
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