Google’s 5-Step Formula for Team Success Is a Master Class in Emotional Intelligence

Google’s 5-Step Formula for Team Success Is a Master Class in Emotional Intelligence

It was 2012. After well over a decade in business, Google had hit its stride. It was on pace for its biggest year to date, with revenue skyrocketing and its first $50 billion year in the making.

But a question lingered in the minds of company executives. 

They knew that the key to Google’s success was teamwork and collaboration–allowing the company to innovate faster, identify mistakes more quickly, and solve problems more effectively. Yet, while some teams at Google flourished, others…


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