Google Lets Businesses Set Auto Responses To Common Questions

Google Lets Businesses Set Auto Responses To Common Questions

Google is rolling out a new feature for Business Profiles that allows you to set up automated responses to frequently asked questions from customers.

Using this feature, you can suggest questions for people to ask when messaging your business via your Google Business Profile. Similar to how a customer service chatbot works on business websites.

Also, in the style of a chatbot, you can set up automated responses to the questions.

This feature was spotted by SEO professional Stefan Somborac,…


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