When Satya Nadella took over as CEO of Microsoft in February 2014, he inherited a toxic culture in a company considered a tech dinosaur. Bill Gates, its founder, had been known for berating employees, and Steve Ballmer, who succeeded Gates, continued the hardball business tactics that partners loathed. Microsoft had lost the battle for smartphones, and the technology platform its technologies were built for, the desktop, was giving way to the cloud.
As I explained in my book From Incremental…
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