Express grocery delivery is the buzzword in European retail at the moment, and few operators have set the bar as high as Russia’s Yandex.Lavka, which promises deliveries within 10 to 15 minutes. This article first appeared in ESM July/August 2021.
As the old Andy Warhol quote goes, “In the future, everybody will be famous for 15 minutes.” What the late pop artist might not have also realised is that the same time period could soon be sufficient to place, and receive, a basket of…
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