Tag Archives: Customers

Google Cloud Cuts Dozens Of Support Roles To ‘Meet Customers’ Needs’

Google Cloud has confirmed to CRN that the company is reorganizing to save money, eliminating and reshuffling dozens of roles in its support teams. In a statmeent to CRN, a Google Cloud spokesperson said that the reshuffling is in line with the company’s frequent evaluations for how it supports customers. “As Google Cloud grows, we frequently evaluate our approach to providing the best service and support for our customers,” according to the statement. “The changes announced… Source link

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Some Russian bank customers have been cut off from Apple Pay and Google Pay

Customers at a number of banks in Russia can no longer use their bank cards with Google Pay and Apple Pay due to newly-imposed financial sanctions on the country, as reported by Insider. According to a press release from Russia’s Central Bank, affected financial institutions include VTB Group, Sovcombank, Novikombank, Promsvyazbank, and Otkritie FC Bank. Sanctions issued by the EU target 70 percent of Russia’s banking network While customers can still use bank cards from these… Source link

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Microsoft offers 60 percent discount to Google ‘legacy’ G Suite customers

Google announced last month that it plans to make free “legacy” G Suite accounts pay for a subscription by May 1st. The move surprised a bunch of G Suite users that have been using the service with custom domains, and now, Microsoft is trying to entice G Suite users to pay for Microsoft 365 instead with a 60 percent discount offer. “If you’re a small business that’s relied on G Suite legacy free edition, we couldn’t help but notice you might be in the market for a new… Source link

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Google exec says Apple is ‘holding back’ customers who text

On Saturday, Android boss Hiroshi Lockheimer accused Apple of “using peer pressure and bullying as a way to sell products,” after a Wall Street Journal report revealed how US teens have turned Apple’s iMessage into a social status symbol that locks Android users out. Now, Lockheimer is taking a slightly less abrasive stance: the Google executive said Monday that “we’re not asking Apple to make iMessage available on Android. We’re asking Apple to support the industry standard… Source link

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A chocolate company’s key ingredient for warding off supply chain, inflation pressures: its customers

Supply chain backlogs and inflationary pressures have taken a toll on consumer-facing brands throughout 2021, but one specialty chocolate company has defied the trend.  Jeff Stoeckel, the CEO of Connecticut-based Bridgewater Chocolate, told Yahoo Finance the company is able to avoid the disruption thanks to its niche focus, loyal customers and planning in advance.  Supply chain strains spurred the creation, orders and delivery process to be in a “condensed timeline,” he added. “We started… Source link

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Robinhood says email addresses of 5 million customers exposed in security breach

(Reuters) -Robinhood Markets Inc said on Monday a third party had obtained access to the email addresses of about five million of its customers. The fee-free broker said the full names of a different group of about two million people were also exposed in the breach, while 310 people had more personal information, including names, birth, dates and zip codes, compromised. Robinhood said it believed no social security numbers, bank account numbers, or debit card numbers were exposed and that… Source link

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What Google’s New Cloud Security Authorizations Mean for Its Government Customers

Google achieved two new public-sector authorizations that insiders say will prove instrumental in their work helping the government modernize its information technology, security and compliance. On the heels of a long and complex engineering effort, the Google Workspace product reached FedRAMP High authorization, officials announced Wednesday, and the tech giant also earned an Impact Level 4, or IL4, designation from the Defense Information Systems Agency. “Our approach has been different… Source link

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Exclusive: Google warns customers about antitrust bills

Google on Thursday warned some customers that antitrust bills targeting the tech giant could jeopardize the services small businesses rely on. Why it matters: By turning to its customers, Google could drum up opposition from small businesses that may give lawmakers pause in advancing legislation. Driving the news: Google is emailing small and medium sized businesses that use its advertising, analytics and free business profile tools, to tell them antitrust bills in the House and Senate could… Source link

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Google Fi now let old customers use ‘new’ promotions

Last week, Google Fi started selling Samsung’s Galaxy Z Flip 3 with a notable $400 credit that goes towards your monthly bill. With that new addition, the Google MVNO also changed its promotion eligibility terms to allow old Fi subscribers to take advantage of deals meant for “new” customers. Google has specifically changed its definition of who is a “new Fi customer.” The first criteria is still the original one: “someone who has never had Fi service.” However, this is… Source link

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Bezos thanks Amazon customers who ‘paid’ for space flight, sparking criticism from Sen. Warren

Soon after Amazon (AMZN) chairman and founder Jeff Bezos returned to Earth from space on Tuesday, the billionaire received sharp criticism from progressive Senator Elizabeth Warren (D-MA) contrasting the low tax bills paid by him and Amazon with those borne by everyday Americans who “keep this country running.” The criticism came in response to remarks made by Bezos thanking Amazon customers and employees whose purchases and work “paid for” the space expedition, which was carried out by… Source link

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