Jennifer Howe is still holding onto gifts from Christmas she doesn’t want. Slippers that are too big, a designer perfume she’ll never wear, and candles.
“They look nice, but I’ve never been a candle person,” she said. “I’m thinking about donating some of the stuff I got, or maybe re-gifting, since returning is a pain.”
She’s not wrong. Retailers now are making returns more challenging, more confusing, and potentially more expensive. What a difference a couple of years make.
During the…
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