Fast-food’s biggest players are letting the robots right in through the front door as they seek out ways to overcome rising wages and worker shortages.
McDonald’s CEO Chris Kempczinski disclosed at a recent Wall Street conference the company is testing automated voice ordering for its drive-thru. The tests are being conducted at about 10 locations in McDonald’s backyard of Chicago, IL.
“We have over the last several years spent a lot of money that shows up in the G&A line, looking at better…
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