Popular platforms for digital assets like Coinbase (COIN), which just went public this month, and payment platforms like Square’s (SQ) Cash App, have attracted hackers along with millions of new users — and some customers say they’re never able to get their money back.
What’s more, no one is coming to their rescue — not regulators, the U.S. justice system, or platforms, which in some cases don’t offer live customer service support over the phone.
“The way these companies make money is…
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