Google tests a feature that calls businesses on your behalf and holds until an agent is available

Google tests a feature that calls businesses on your behalf and holds until an agent is available

Image Credits: Alex Tai/SOPA Images/LightRocket / Getty Images

Google is testing a new feature that will place a call to a business on your behalf, wait on hold and then give you a call once a live representative is available, the company confirmed to TechCrunch. The new feature, called “Talk to a Live Rep,” would get rid of the need for users to wait countless minutes, and sometimes hours, listening to hold music trying to get connected to a customer service agent.

The…


Source link

About search

Check Also

You can't escape it now — Gemini is officially part of Gmail, Google Drive, Docs, Sheets, and Slides – TechRadar

You can't escape it now — Gemini is officially part of Gmail, Google Drive, Docs, Sheets, and Slides – TechRadar

[unable to retrieve full-text content]You can’t escape it now — Gemini is officially part of …

Leave a Reply

Your email address will not be published. Required fields are marked *