Google slapped in France over misleading hotel star ratings – TechCrunch

Google has agreed to pay a €1.1 million fine over misleading star ratings for hotels in France.

The tech giant had been applying its own (algorithmic) system of ratings for hotels applied via its search engine and on Google Maps. But back in 2019, following a number of complaints by hoteliers, the French national competition and consumer watchdog (DGCCRF) instigated an investigation into this propriety rating system.

The probe revealed that the tech giant had replaced the standard…


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