Education Department intensifies scrutiny of student loan servicers

The Education Department’s (ED) office of Federal Student Aid (FSA), which oversees the government’s massive student loan portfolio, is launching stronger standards for student loan servicers in an effort to tighten oversight.

“FSA is raising the bar for the level of service student loan borrowers will receive,” FSA Chief Operating Officer Richard Cordray said in a statement

As payments are set to resume on January 31, 2022, the agency’s moves — which follow on the back of recent news…


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