Tag Archives: Rater

Appen, an Australian data services company that Google contracted with for a large number of its third-party search quality raters, was notified by Google that its contract is ending on March 19, 2024. Appen said it had no prior notice and the cancellation would result in a loss of $82.8m of revenue at a gross margin of 26% for the company. What search quality raters do. Google’s quality raters assess the quality of the Google search results. They do not directly influence the search… Source link

MOUNTAIN VIEW — Dozens of Google workers from across the country rallied at Google headquarters Wednesday to demand higher wages and benefits from Google’s parent company Alphabet. With the backing of the Alphabet Workers Union, a group of Google contract workers known as “raters” made their voices heard on Google’s main campus calling for fair pay and benefits. “I support the largest revenue stream that Google has, and I don’t have healthcare from my employer, and I don’t have the… Source link

Google has made significant changes to its Quality Rater Guidelines (QRG) for search. While Google updates this document several times per year, the latest version, updated today, came with notable changes to the structure of the document, with many new sections and tables added and a total of 11 new pages worth of content.  While there are dozens of important details about what changed, arguably the most important change was the introduction of… Source link

Google Search may feel like magic, but the engine’s efficacy relies on hourly employees who work for a subcontractor. In the internet age, these are, quite literally, the people who help you find the right pair of pants. “If somebody’s looking for pants on the internet, we want to make sure that it’s actually a pair of pants — not a picture of a pair of pants or a sculpture of a pair of pants,” said Christopher Colley, who’s worked as a quality rater since 2017. “Sometimes, you… Source link

Even if you haven’t read through all 175 pages of the current edition of Google’s Search Quality Rater Guidelines (at publication, last updated on October 2020), you may have some idea of what you’d find within. The Search Quality Raters Guidelines are created and updated by Google, then shared with hired Quality Raters. Quality raters use the guidelines to evaluate search results in terms of the quality of information shared and whether or not they meet searchers’ needs. Because they… Source link