I lost $11,300 to identity fraud. What I learned: Usual safeguards don’t work.

I lost $11,300 to identity fraud. What I learned: Usual safeguards don’t work.

“Looks like someone is trying to take more than $10,000 from us.”

That’s the message my husband typed to me on a Monday morning in October. By the time I wrote back, he was on the phone with our bank. The weekend before, someone walked into a bank branch, pretended to be one of us, and took thousands of dollars from our checking account.

We joined the tens of millions of Americans who each year are victims of identity fraud, where criminals steal a bank or credit card number and use the…


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